Privacy Policy for Fluent Wiz

At Fluent Wiz, accessible from https://fluentwiz.com/, protecting the privacy of our visitors is a top priority. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding that information.

If you have further questions or need more information about this Privacy Policy, feel free to contact us.

Scope of this Privacy Policy

This policy applies exclusively to information collected through our website and is valid for visitors with respect to the information they share or we collect on https://fluentwiz.com/. It does not cover any data collected offline or through other means.

Consent

By using our website, you agree to our Privacy Policy and consent to the collection and use of your information as outlined.

Information We Collect

We collect personal information in several ways, depending on your interactions with our site:

• Information you provide directly: When contacting us directly, you may be asked to provide personal details such as your name, email address, phone number, and the content of any message or attachments.
• Account Registration: If you sign up for an account, we may request contact information such as your name, company name, address, email, and phone number.

Use of Information

We are the sole owners of the information collected on this site. Information is collected voluntarily, and we will not sell or rent your personal data to third parties. We use this data primarily to respond to your inquiries and provide the services or support you request. Sensitive information, including login credentials, will only be used to fulfill the agreed-upon tasks.

Unless you request otherwise, we may contact you in the future to inform you about new services, offers, or updates to our privacy policy.

How We Use Your Information

The information we collect is used in the following ways:

• To provide and maintain our website
• To improve and personalize the user experience
• To analyze and understand how users interact with our site
• To develop new services, features, and offerings
• To communicate with you regarding inquiries, updates, and promotions
• To prevent fraud and maintain website security
• To send periodic emails or updates

Log Files

Like many websites, Fluent Wiz uses log files. These logs may include IP addresses, browser types, Internet Service Providers (ISPs), timestamps, referring/exit pages, and click data. None of this information is linked to personally identifiable information and is used for site analysis, administration, and demographic insights.

Cookies and Web Beacons

Fluent Wiz uses cookies to enhance user experience. Cookies store visitor preferences and track which pages are accessed. This data is used to optimize the content and layout based on visitor behavior. Visitors can disable cookies through their browser settings, though doing so may limit certain functionalities of the site.

Third-Party Advertising and Privacy

Fluent Wiz may use third-party advertising services, which may utilize cookies, JavaScript, or web beacons to display advertisements or links. These technologies automatically receive your IP address when activated. Fluent Wiz has no control over these cookies and recommends consulting the respective privacy policies of any third-party advertisers for more details.

Your Privacy Rights

Under various data protection laws, you have the following rights:

• CCPA (California Consumer Privacy Act) Rights: You may request a disclosure of the personal data we’ve collected about you, or ask that we delete your data. To exercise these rights, please contact us. We have one month to respond.
• GDPR (General Data Protection Regulation) Rights: You have the right to:
• Access your personal data
• Request corrections or completion of inaccurate data
• Request the deletion of your data (under certain conditions)
• Restrict processing of your data
• Object to the processing of your data
• Request the transfer of your data to another party

If you wish to exercise any of these rights, please contact us. We will respond within one month.

Children’s Privacy

Fluent Wiz is committed to protecting the privacy of children using the internet. We do not knowingly collect any personally identifiable information from children under 13. If you believe your child has provided such information, please contact us immediately, and we will make every effort to promptly remove such data from our records.

Refund Policy for Products

If you encounter any issues with our products, you may request a full refund within 14 days of purchase. Refunds or exchanges can be processed up to 14 days from the date of purchase.

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