These Terms of Service (“Terms”) govern your use of the products, services, and website operated by FluentWiz (“we,” “us,” or “our”), available at https://fluentwiz.com. By accessing or using our website and products, you (“you,” “your,” or “user”) agree to be bound by these Terms. If you do not agree, you must not use our products or services.
1. Acceptance of Terms
By purchasing, installing, or using any product or service from FluentWiz, you acknowledge that you have read, understood, and agree to comply with these Terms, as well as any other policies referenced herein, including our Privacy Policy and Refund Policy.
2. License and Usage
2.1 License Grant
Upon purchase, FluentWiz grants you a non-exclusive, non-transferable, revocable license to use our plugin(s) or addon(s) on the number of websites specified at the time of purchase, subject to compliance with these Terms.
2.2 License Restrictions
You may not:
- Resell, redistribute, sublicense, or share the plugin or license key with third parties.
- Modify, reverse-engineer, or create derivative works of our software.
- Use our software for unlawful or unauthorized purposes.
Violation of these restrictions may result in immediate termination of your license and access.
3. Ownership
All FluentWiz products, including but not limited to software code, design, trademarks, and documentation, are the intellectual property of FluentWiz and are protected by applicable copyright and trademark laws. Purchase of a license does not transfer ownership or intellectual property rights to the user.
4. Product Updates and Support
4.1 Updates
We may periodically release updates, enhancements, or bug fixes. Active license holders are entitled to receive updates during the validity of their license.
4.2 Support
FluentWiz provides product support as stated on the product page. Support is available only to customers with an active license and covers assistance with product functionality and bug-related issues.
5. Payments and Renewals
Payments for premium plugins or addons are processed through secure third-party payment providers. Licenses may be sold as one-time purchases or recurring subscriptions, as specified at checkout.
If applicable, subscription renewals will be charged automatically unless canceled before the renewal date. Users can manage or cancel renewals at any time via their FluentWiz account or by contacting hello@fluentwiz.com
6. Refund Policy
Our refund policy allows customers to request a full refund within 14 days of purchase. For complete details, please review our Refund Policy. Refund requests made after 14 days will not be accepted.
7. Disclaimer of Warranties
Our products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. FluentWiz does not guarantee that its software will be error-free or uninterrupted, nor that it will meet your specific requirements.
8. Limitation of Liability
In no event shall FluentWiz, its developers, or affiliates be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services, even if we have been advised of the possibility of such damages.
Our total liability shall not exceed the total amount paid by you for the product.
9. Termination
FluentWiz reserves the right to suspend or terminate your access to our products or services at any time if you violate these Terms or engage in activities that may harm our reputation, users, or business operations.
10. Changes to Terms
FluentWiz reserves the right to modify or update these Terms of Service at any time without prior notice. Updated versions will be posted on our website, and continued use of our products constitutes acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law principles. Any disputes shall be resolved in the competent courts located in Dhaka, Bangladesh.
12. Contact Information
If you have any questions regarding these Terms, please contact us at:
Email: hello@fluentwiz.com
Website: https://fluentwiz.com
